Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Can I Order an Item from has online channel Partners from where you can purchase its Products. If you try to buy a product from, it will redirect you to another online e-store, namely Big Value Shop. You can purchase from this e-store.

How Can I Track the Order?

You have to check the ‘Track Order’ option of the specific e-store from where you are buying WillCraft products.

How Should I Contact If Have Any Queries?

You may call us on (+91) 8708758707 or email at: You may even leave a message to us by visiting the ‘Contact Us’ page. (Working Hours- Monday to Sunday: 9am-9pm)

How Does Sell Its Products?

We sell our Products through different Online Channel Partners in which Big Value Shop is one of them. We also list some of our Products on Amazon.

How Do I Claim Warranty?

We offer a limited warranty against WillCraft product(s). To claim warranty, you need to submit billing details/invoice (which must contain authentic channel/distribution partner name, product SKU, purchase date, etc.) at Make sure you know the Warranty Claim Period for the particular product before claiming.